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Our Commitment to Safety

The Census Bureau is committed to ensuring your safety as we continue to collect data and produce statistics amid the COVID-19 pandemic.

The safety of our respondents and staff is our primary concern. We have adjusted our operations and are closely monitoring on-the-ground conditions for the safety of all involved.

We provide different ways to complete a survey, including by phone.

The Census Bureau conducts surveys over the phone, online, or by paper whenever possible. If we’re not able to collect your response, we may visit in person. For example, we may need to confirm in person if a residence is vacant or to confirm an address is valid.

If your household has been asked to participate in a survey, you may receive a letter inviting you to call a Census Bureau field representative to complete the survey. We may also call to schedule a phone interview for these surveys.

The Census Bureau conducts over 100 surveys every year that collect statistics on the health, finances, employment, and other important attributes of the country. These surveys support governments, officials, and policymakers by providing important information that cannot be found elsewhere. Your response is key.

In-person visits are taking place in select areas, based on local public health conditions.

In-person interviews are currently taking place based on local conditions and guidelines.

All survey operations are subject to ongoing public health updates and assessments at the local level.

We will still first attempt to collect information over the phone or online for these surveys when possible.

Census Bureau staff are trained and equipped to do their work safely.

Your safety and health are our priority. Census Bureau interviewers, or field representatives, are trained and equipped to safely conduct in-person interviews.

All field representatives are required to complete training on social distancing protocols and other health and safety guidance before beginning their work. Census Bureau employees are instructed to follow public health guidance, including requirements for wearing face coverings. Field representatives will knock on doors and step back to maintain distance with individuals they are interviewing.

Here are some ways you can verify a Census Bureau employee:

  • The field representative will present an ID badge that includes:
    • their name,
    • their photograph,
    • a Department of Commerce watermark, and
    • an expiration date.
  • They will have an official bag and Census Bureau-issued electronic device, such as a laptop or smartphone, bearing the Census Bureau logo.
  • Field representatives conduct their work between the hours of 9am and 9pm, local time.

To read more, visit the link below:

Your information is strictly confidential.

The Census Bureau is committed to safeguarding the information of survey participants so that we can provide the country with high quality statistics.

All information that you provide in answer to a Census Bureau survey or census is strictly confidential. We do not share your information with anyone, including other federal agencies, and do not publish any information about individual households or businesses. The data we collect is only used to create statistics. The Census Bureau has legal, procedural, technological, and statistical safeguards to ensure your information will not be disclosed to anyone.


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