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National Telephone Day: April 25, 2022

Press Release Number CB22-SFS.56

Why We Ask Questions About…Telephone Service

The telephone service question originated with the 1960 Census and was transferred to the American Community Survey (ACS) in 2005 when it replaced the decennial census long form. The telephone question was then modified in 2019 (pictured below). Research about this modification and copies of questionnaires are available on the ACS website.

We measure the extent of telephone service to help communities ensure their residents have universal access to assistance programs, emergency services, and important information.

Note: Click on the image above for an information copy of the American Community Survey questionnaire. Scroll to page 5 for Housing question 8.

Key Stats

Source: 2019 American Community Survey (ACS) 1-Year Estimates.

Note: Table B24124 above is scrolled down to the section with telephone-related occupations and is cropped at the bottom. Click on the image for the full table. 

Note: Table DP04 above is scrolled down to “SELECTED CHARACTERISTICS,” cropped at the bottom, and modified to hide columns for margin of error. Click on the image for the full table.

More Stats

  • NAICS 33421, Telephone Apparatus Manufacturing
  • NAICS 56142, Telephone Call Centers
  • NAICS 561421, Telephone Answering Services

Source: Quarterly Services Survey (QSS) 2012-2022.

From Foreign Trade > U.S. International Trade Data:

After you create an account, select options for Harmonized System (HS) or HS, select Exports or Imports, type PHONE in the Commodity search box, then select options for geography and time. Select Report for data. More information can be found in the Quick Start Guide.

Source: 2017 Economic Census.

From Census.gov > History:

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